8kbe Terms & Conditions — Please read before use

1. General Introduction & Applicability

8kbe is an online betting and gaming platform operated exclusively for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between 8kbe and the users ("you" or "user") of its website, mobile app, and all associated services.

It is your responsibility to read these Terms & Conditions in full before using any 8kbe service. If you disagree with any part of these Terms, please stop using the platform immediately.

8kbe reserves the right to amend these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. Alongside these Terms, please also review our Privacy Policy and Responsible Gaming policy also applies.

2. Account Registration & Eligibility

To open an account with 8kbe, the following conditions must be met:

• You must be at least 18 years of age. Use of the platform by minors is strictly prohibited.
• You must register under your own identity and provide accurate information — false names, addresses, or identities are not permitted.
• Each individual is allowed only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.
• You must keep your account password and login credentials confidential. You may not allow anyone else to access your account.
• If KYC (Know Your Customer) verification documents are requested, they must be submitted in a timely manner.

If information provided at registration is later found to be false, 8kbe reserves the right to suspend or close the account. For any account-related changes, please contact our support team.

3. Deposit & Payment Policy

The following payment methods are currently accepted on 8kbe:

• bKash — Instant deposits, minimum BDT 500.
• Nagad — Instant deposits, minimum BDT 500.
• Rocket — Instant deposits, minimum BDT 500.

Terms applicable to deposits:

• Deposits must be made from a mobile number registered in your own name. Deposits made using another person's number may be voided.
• Once your deposit is complete, the balance is usually credited to your account within a few minutes.
• If a deposit is delayed due to technical issues, please contact support with proof of the transaction.
• Any attempt to chargeback or reverse a deposit will result in account suspension.

4. Withdrawal Policy & Process

Withdrawing your winnings from 8kbe is simple and fast. The following rules apply to all withdrawals:

• The minimum withdrawal amount is BDT 500. The maximum withdrawal per transaction is set separately.
• Withdrawal requests are typically processed within 5 to 15 minutes.
• Withdrawals must be made to the same payment method and account number used for the original deposit.
• Large withdrawals may be held pending until KYC verification is complete.
• To withdraw winnings from a bonus, the specified wagering requirements must be met.
• Withdrawals may be temporarily placed on hold if fraudulent or irregular activity is suspected.

For any withdrawal issues, contact our 24/7 support team. Most issues are resolved within 30 minutes.

5. Bonus & Promotion Terms

8kbe regularly offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

• Wagering requirements: After receiving a bonus, you must complete a set wagering amount (typically 10–30x the bonus) before making a withdrawal.
• Duration: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Game restrictions: Some bonuses are only valid for specific games or categories. Please read the bonus details carefully.
• Single use: Each promo code or welcome bonus can only be used once.
• Misuse is prohibited: Bonuses will be cancelled if bets are placed with the intent to exploit the bonus system.

8kbe reserves the right to modify or cancel any bonus offer at any time. For the latest information on ongoing promotions, please visit the Promotions section of the platform.

6. Betting Rules & Results

The following rules apply to all betting activity on 8kbe:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• Odds are subject to change at any time. The odds at the time a bet is confirmed are final.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• If you lose your internet connection during live betting, the last confirmed bet will remain valid.
• If incorrect odds are displayed due to a technical error, 8kbe reserves the right to void the affected bet.
• In the event of a dispute over the outcome of an event, 8kbe's decision is final.

Sports Betting, casino games, and slots — detailed rules for each section are available in the relevant area of the platform.

7. Prohibited Activities

The following activities are strictly prohibited on 8kbe and may result in permanent account closure:

• Creating more than one account under the same identity.
• Use of automated betting software, bots, or scripts.
• Transferring or sharing bonus funds with another player.
• Using multiple accounts on the same bet to neutralize risk (arbitrage).
• Unauthorized access to or tampering with the platform's systems or software.
• Using funds from illegal sources or engaging in money laundering.
• Harassing, threatening, or defrauding other users.
• Managing an account on behalf of someone under 18.

If such activity is detected, 8kbe may immediately freeze the account and take legal action where applicable.

8. Privacy & Data Protection

8kbe places the highest priority on protecting your personal information. Here is a brief overview of our data usage policy:

• Your information is used solely for service delivery, identity verification, and fraud prevention.
• Your information is never sold to third parties.
• Information required for payment processing may be securely shared with trusted payment partners.
• Information may be disclosed in response to lawful requests from law enforcement authorities.
• All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

9. Responsible Gaming Policy

8kbe believes gaming should be a source of entertainment, not income or addiction. We encourage every user to play responsibly.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Cooling-off period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Option to permanently close your account for the long term.
• Reality Check: Option to receive reminders about your session duration at set intervals.

If you or someone you know is struggling with a gaming addiction, please contact our support team immediately. For more information, visit our Responsible Gaming View the page.

10. Account Suspension & Closure Policy

8kbe reserves the right to temporarily suspend or permanently close accounts under the following circumstances:

• Violating any section of these Terms & Conditions.
• If evidence of fraud, bot usage, or system abuse is found.
• If KYC verification fails or false information is provided.
• If your account remains inactive for an extended period (over 12 months).
• For legal or regulatory reasons.

You may close your account at any time. Any valid balance remaining in your account will be refunded; however, any bonus balance will be forfeited.

11. Limitation of Liability

8kbe is not liable for the following:

• Losses incurred due to internet disconnection or technical errors during betting.
• Delays or failures caused by third-party payment services.
• Losses resulting from your account password being compromised.
• If service is unavailable due to a natural disaster or unforeseen circumstances.

8kbe is committed to delivering the highest quality service and resolving any issues promptly. For any service-related complaints, please contact our support team — we aim to respond within 24 hours.

12. Changes & Updates to Terms

8kbe reserves the right to update these Terms & Conditions at any time. When changes are made:

• A notice will be posted on the platform before any significant changes take effect.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of the page.

Make it a habit to review this page regularly. If you have any questions about a particular term, reach out to our support team — we're always happy to explain things in plain language.